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Store & Café Supervisor





Job summary:

The Store & Café Supervisor supports the Store & Café Manager-In-Charge to maximise sales and reduce loss by actively working on the shop floor, demonstrating and driving excellent customer service. The Store & Café Supervisor ensures store café standards are maintained and acts as Store-in-charge in the absence of the Store & Café Manager.

Job description:

She/He will: • Achieve and exceed in store sales targets. • Lead by example delighting each and every customer with an extensive knowledge of chocolate, coffee and patisserie. • Know the importance of giving constructive feedback to team members. Manage Sales Assistants relations effectively to preserve team integrity. • Support the Store Manager in preserving our high expectations for food safety standards, cash and stock accountability. • Support the Store Manager in coaching the team to enhance all aspects of our life style café boutiques as well as their own personal development. • Be accountable and always thrive for excellence.

Your profile:

• You have minimum 1 year experience in retail and/or in the food & beverage as Supervisor or 3 years’ experience as Store & Café Attendant. • You have an experience in the food and beverage sector or in the Hotel Sector (Horeca). • You have people management skills. • You are flexible and autonomous. • You are organized and have strong time management skills. • You are comfortable with reporting sales figures. • You can easily work with Word, Excel and Outlook. • You speak/write French and/or Dutch and fluent in English

We offer:

What we offer : We offer you the opportunity to develop yourself in an international company. Join the Godiva Experience & culture. Our Traits and Behaviours: 1.Purpose Led > promise to deliver happiness to the world with every bite. 2.Agile > ever evolving, never satisfied and never standing still. 3.Collaborative > inclusiveness and transparency. 4. Positive > quick to adapt and always rejuvenating 5. Resilient > self-motivated, optimistic, courageous and inspiring